The AI telephone assistant for medical centers and dental practices

CiaoDott manages calls, appointments, and reminders 24/7, integrating directly with your medical management system.
Ask us how it works
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Chosen by the most efficient medical clinics
…and many others across Italy
LESS TIME ON THE PHONE, MORE TIME FOR PATIENTS

Main features of the voice assistant

CiaoDott automates patient calls with natural, conversational artificial intelligence. It manages appointments, reminders, and recurring requests, freeing staff from repetitive tasks and allowing them to focus on patient care.
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Customizable Call Flows

Adapt the assistant's behavior and call flows to the rules and requirements of your center.
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Full conversation observability

Every call is tracked, transcribed, and analyzable: you have complete visibility into what is happening at all times.
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Automatic appointment management

It automatically manages reservations, cancellations, and changes within the management system.
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Manages the FAQs

Prices, parking, exam preparation: CiaoDott answers all your frequently asked questions, tailored to your needs.
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Responses Centralized call control

Monitor calls, appointments, and performance in real time from a simple and intuitive interface.
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Instant call answers

CiaoDott answers 100% of calls with zero waiting time.
CASI STUDIO

La fiducia di centri medici in tutta Italia

CiaoDott gestisce migliaia di chiamate al giorno, migliorando l’esperienza dei pazienti e riducendo le code telefoniche. Scopri le storie di chi ci ha scelto.

Con CiaoDott non perdiamo più chiamate. Molte richieste vengono gestite in automatico, il team è meno sotto pressione e noi possiamo dedicarci meglio ai pazienti che vengono in studio.

Stefano Manara
Amministratore Delegato

"Grazie a CiaoDott oggi rispondiamo alle chiamate fuori orario. Solo nel primo mese abbiamo recuperato oltre 80 appuntamenti che prima non avremmo potuto gestire"

Mario Ortino
Amministratore Delegato

Hear it to believe it

See how CiaoDott works: call for free and speak immediately with our AI assistant.

Outpatient clinic reception

Talk to CiaoDott for information about specialist visits or to book lab tests.
Call 011 088 6450

Dental practice reception

Talk to CiaoDott to ask about opening hours, hygiene pricing, or book an appointment.
Call 011 088 6449
Call 011 088 6449
Ask us how it works
A modular service, built around your clinic

An AI service configured to your needs

Every clinic is different: some need to route patients to the right doctor for specific cases, others require special preparation before tests. With CiaoDott, every detail can be configured tailor-made, just like your front desk would do.

We set it up together

We define goals and call flows together, integrating CiaoDott with your management software. We automate repetitive tasks and give time back to your staff.

We personalize the virtual assistant

We adapt the assistant to your clinic: calls, appointments, automated replies, everything tuned to be accurate and reliable for patients.

Measure results immediately

From day one: zero missed calls, fewer interruptions, more booked appointments. Your clinic grows without hiring additional staff.
Ask us how it works
Why CiaoDott

We’re revolutionizing how medical practices are run.

CiaoDott’s AI assistant is always available, accurate, and tireless. It handles calls, appointments, and patient requests efficiently, capturing every useful piece of information.
70%
of calls are handled autonomously by CiaoDott
9.6/10
average rating from patients
Security & Compliance

Enterprise-grade compliance. From day one.

Our technology is GDPR-compliant and aligned with the EU AI Act, built to meet enterprise security and privacy standards. CiaoDott’s infrastructure is designed to ensure data protection, reliability, and regulatory compliance.

GDPR Ready

EU AI Act

Support

Frequently Asked Questions

Everything you need to know about CiaoDott. Can’t find the answer? Email info@ciaodott.com
What makes CiaoDott different from an automated phone switchboard?
CiaoDott uses state-of-the-art AI to manage conversations in a smooth, personalized way. Unlike traditional switchboards based on static IVR menus, it understands complex requests and responds naturally.
What happens if CiaoDott doesn’t know the answer to a patient’s question?
The assistant transfers the call to the dedicated internal line so the most appropriate staff member can handle it. This is rare thanks to the high level of AI training, but we make sure every situation is managed properly.
Do I need to change my phone system or number to use CiaoDott?
No. You simply forward incoming calls to CiaoDott. Patients keep calling the same number as always. CiaoDott answers.
How do you ensure the privacy and security of patients' data?
We have implemented the highest security and compliance standards to protect patients' data. All calls and sensitive information are encrypted and comply with applicable regulations.
Can CiaoDott integrate with our booking and patient management systems?
Yes, it is designed to connect easily with clinical management software, making it easier to handle bookings and update patient data in real time.
Can we customize how CiaoDott handles calls based on the needs of my medical center?
Yes, we can configure the service so that it meets the specific needs of your facility. This may involve a slight increase in implementation time, but it is absolutely feasible.